A : Ensuring that the print paper is loaded correctly and not jammed is a crucial step for smooth printing. Here are some detailed methods and suggestions to help you check if the print paper is properly loaded:

① Check the Installation of the Print Paper

• Check the paper placement direction: Ensure that the print paper is placed in the correct orientation. Typically, the front side of the paper should face the printer’s print head. When installed correctly, the printed content will be output from the top of the print page. If the orientation is incorrect, it may cause paper jams or prevent the content from being printed.
• Check if the paper is flat: The print paper should be flat and free of wrinkles. Avoid using paper that is damp, bent, or creased. Paper that is not flat is more likely to get jammed during printing or result in poor print quality.
• Check the number of sheets of paper: Do not load too many sheets of paper at once, as this may exceed the printer’s paper capacity and cause paper jams. It is recommended to insert only one roll of print paper at a time, according to the printer’s official user manual.
• Check the type of paper: Ensure that the type of print paper you are using meets your requirements. For example, if you want to print high-quality photos, make sure to install high-definition photo paper. Ensure that the print paper you use is compatible with the printer. Avoid using paper that is too thick or too thin, as this may affect your printing experience.

② Use a Test Page for Checking

• Turn on the printer and print a test page: After loading the print paper, press and hold the power button for 3 seconds to turn on the printer, and then double-click the power button to print a test page. If the test page prints out smoothly, it indicates that the print paper is correctly loaded and the printer is functioning properly.
• Check the content of the test page: The printed test page usually includes information such as the printer’s status, Bluetooth name, remaining battery level, and print quality test patterns. Carefully examine the content of the test page to ensure that the text is clear, the patterns are complete, and there are no blurred or missing parts.

③ Inspect the Printer Internally

• Check the paper feed path: If the test page does not print smoothly, it may be because the print paper is not properly loaded, or there is a paper jam or other foreign objects inside the printer. Turn off the printer power, open the paper feed cover or rear cover of the printer, and check whether the paper feed path is clear, ensuring there are no residual paper fragments or other foreign objects.
• Check the paper feed sensor: The paper feed sensor of the printer may falsely report due to dust or paper debris. Gently wipe the sensor with a clean, soft cloth to ensure its surface is free of dust.
• Check the rollers and gears: Check whether the paper feed rollers and gears of the printer are working properly. If the rollers are slipping or the gears are jammed, it may cause paper jams. If necessary, you can use a cotton swab dipped in a small amount of lubricating oil to lubricate the gears.

④ Reload the Paper

If the test page does not print smoothly, it may be because the print paper was not correctly loaded into the printer. Remove the print paper, recheck the placement direction and quantity of the paper, and then insert it into the printer again.

⑤ Regular Maintenance

• Clean the printer regularly: Regularly cleaning the inside and outside of the printer, especially the paper feed path and sensors, can effectively reduce the occurrence of paper jams and other printing issues.
• Check the printer firmware: Regularly check the firmware version of the printer to ensure that it is running the latest version. Visit the official website of Fun Print to download and install the latest firmware update.

By following the above methods, you can effectively check whether the print paper is correctly loaded and ensure that the printer does not experience paper jams. If the issue persists, it is recommended to contact the technical support personnel of Fun Print, providing detailed information to obtain further assistance.