10. How to shut down and restart the device when it remains powered on and unresponsive? — Forced reset and restart

Connect the device using a USB-Type charging cable paired with a standard charger

(do not use a fast-charging adapter).

Once powered on, align the cable with the charging port and insert it until the red light illuminates.

Then immediately unplug the cable.

You can now press and hold the power button for 3 seconds to restart and resume normal use.

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